Privacy Policy

Effective Date: 28.02.2026

Website: client.neimax.ro

1. Introduction

This Privacy Policy describes how Neimax collects, uses, and protects your personal data when you use our services.

2. Data We Collect

We may collect the following types of personal data:

• Full name
• Email address
• Billing address
• Phone number
• IP address
• Payment information (processed securely via third-party providers)

3. How We Use Your Data

Your data is used for the following purposes:

• Providing and managing services
• Processing payments and invoices
• Customer support
• Sending service-related notifications
• Preventing fraud, abuse, and security threats

4. Legal Basis (GDPR)

We process your data based on:

• Contractual necessity (to provide services)
• Legal obligations (e.g. billing and tax requirements)
• Legitimate interests (service security, fraud prevention, system integrity)

5. Data Sharing

We do not sell your personal data. We may share data with:

• Payment processors
• Infrastructure and hosting providers
• Service providers required to operate our platform
• Legal authorities when required by law

6. Data Retention

We retain personal data only as long as necessary to provide services and comply with legal obligations. Billing and invoicing data may be retained for the period required by applicable laws. Other data is deleted when no longer necessary for service operation.

7. Your Rights

Under GDPR, you have the right to:

• Access your data
• Correct inaccurate data
• Request deletion of your data
• Restrict processing
• Data portability
• Object to data processing
• Withdraw consent at any time

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

9. Cookies

Our website uses essential cookies required for the operation of the client area (such as authentication and session management). We do not use advertising or tracking cookies.

10. Third-Party Services

Our platform (WHMCS) may integrate third-party services such as payment gateways and infrastructure providers. These providers process data according to their own privacy policies.

11. International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place in accordance with GDPR.

12. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page. Continued use of the services constitutes acceptance of the updated policy.

13. Contact

If you have questions about this Privacy Policy or your personal data, you may contact us at: admin@neimax.ro

14. Data Controller

The data controller is the individual operating the neimax services, located in Romania.

For privacy-related inquiries, contact: admin@neimax.ro

15. Supervisory Authority

You have the right to lodge a complaint with the Romanian data protection authority:

Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
https://www.dataprotection.ro